The opportunities to reach a larger market have become much easier since businesses began utilizing the power of the internet to bring their products to the global market . One of the biggest limitations is the ability to conduct business face-to-face, and for many clients, this is extremely important. That’s why I want to focus my time explaining a bit about how Google Hangouts can change your overall customer experience.
1. What is Google Hangouts?
Google Hangouts is a unified communications suite that allows members to have conversations via text, voice, or video , either individually or in larger, face-to-face groups. One of the great advantages is that you can share your screen with the group for collaboration or PowerPoint presentations.
2. How to get Google Hangouts?
There are two ways to get Google Hangouts: one is paid through Gmail Professional. The other is free when you purchase a Gmail account.
The main advantage of getting a paid Professional Gmail account is that you can use Gmail tools with your own domain ( [email protected] ).
To use Hangouts, the first thing you’ll need is a europe cell phone number list Gmail account. If you already have one, the next step will be easy. If you don’t have one, you can go to gmail.com and create a new account. Once you have your Gmail account, go to the gray windows like the picture, search for “Hangouts,” and click on it. You can also go directly by clicking here.
3. How to make a call?
Once you’re in Hangouts control, the next step is to click “VIDEO CALL.” The next screen will give you two options: the first is to send an email directly to the person you want to have a face-to-face conversation with; the second is to get a direct link that people can click and join. Both options are fine; it’s all up to you.
4. What to do before the call?
First impressions count for a lot, so it’s best to make a test call with someone you know . The details you’ll learn during this practice are as follows:
- That your camera is working properly.
- Your microphone needs to work properly.
- Make sure your internet signal is strong enough to conduct such a conversation.
The total time a person should spend on this mobile is the now and the future practice call is approximately 5-10 minutes. During this practice, try to use the exact tools you’ll use during your real conversation. For example, if you’re going to share your screen with your client, be sure to do so during this call.
5. During the call
The beauty of this platform is that it doesn’t matter where your client is located. You’ll be able to have a face-to-face meeting with them. Personally, I use this platform to communicate with people within my organization, holding daily meetings with people in Japan, India, Brazil, and the United States. It’s impressive how I can speak with my entire team around the world in a single call.
What I’ve learned from this medium is to singapore data know exactly what the goal is to achieve with this call. Always try to bring value to the conversation and not make it an awkward session for your client. It’s very important to spend only the necessary amount of time so your clients continue to want to have these types of interactions with you in the future.
The important thing to understand is that Google Hangouts is a very useful tool that will allow you to harness the power of the internet along with the power of personalized interaction. The barriers that once limited us to text, voice, and video are gone, and it’s time to take your business and company to the next level using this incredible platform .